Tuesday, 2 September 2008

Bersin / social networks

 

I referred earlier to Bersin's new report on social networking and a little while ago, I attended their new principal analyst, David Mallon's webinar on the report.

Bersin's research contains a good overview of social networking tools / providers and of their variety.  As Josh Bersin explains on his blog:


Continued at: http://blog.social-advantage.com/2008/09/bersin-social-networks.html

 

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Sunday, 31 August 2008

Trends in Digital HR

Digital HR   I'm really pleased to announce that on Thursday 11th September 11 at 1:00 pm Central Daylight Time, 7.00pm British Summer Time (Summer???!!!), I'll be presenting on 'Digital HR' with Knowledge Infusion's CEO, Jason Averbook.


Continued at: http://blog.social-advantage.com/2008/08/trends-in-digital-hr.html

 

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Saturday, 16 August 2008

Collaboration in talent management

 

I've posted on HCI's / IBM's new talent management research on my HCM blog.  IBM found the factors that made the biggest difference to organisational performance are whether organisations understand and address workforce attitudes and engagement levels, and whether employee and workgroup incentives are aligned with appropriate business goals.

However, another factor that appears to quite important is collaboration (I also suspect that the importance of this element is currently being undervalued, and that it will grow over time).  The research finds here that only about half of organisations believe that their employees are collaborating and sharing knowledge with other employees.  These organisations believe that doing this helps promote organisational goals and results.


Continued at: http://blog.social-advantage.com/2008/08/collaboration-in-talent-management.html

 

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Sunday, 10 August 2008

Orange: ubuntu

 

I think Orange's new ad provides quite a good description of ubuntu:

"I am my mum and my sister. I am my best friend Mike who I've known since school. I am Kate who's still somewhere in Thailand. I'm all the girls I've ever kissed, and the girls I will. I am the teacher that failed me, and the one who spurred me on. I am my bosses, and every one of my friends. I am a bloke I'll meet travelling, who'll teach me the guitar. I am the places I'll go to with mates, and the jokes I'll share with them. I am the people who put me down, and the ones who'll pick me up. I am who I am, because of everyone."

Ubuntu / Changing social thinking

 

Although this blog focuses on developing social capital in businesses, much of the learning that can be used within organisations comes from society at large.  And there's an interesting speech by Michael Gove on the Conservatives website, explaining how the party's social policy is designed to deliver progressive outcomes.

It refers first of all to Bill Clinton's use of the Bantu word Ubuntu which, broadly translated, means 'I am because you are'.


Continued at: http://blog.social-advantage.com/2008/08/ubuntu-changing-social-thinking.html

 

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Saturday, 9 August 2008

Aberdeen Group: Workforce collaboration and web 2.0

 

The Aberdeen Group report provides a number of interesting findings too.  The report defines workforce collaboration as "connecting employees and sharing knowledge to achieve identified goals".

It is therefore one outcome of both connection (through social networking) and knowledge sharing (through web 2.0).


Continued at: http://blog.social-advantage.com/2008/08/aberdeen-group-workforce-collaboration.html

 

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Monday, 4 August 2008

McKinsey: Building the Web 2.0 Enterprise

 

There were several interesting reports on web 2.0 / social networking published last month, including by McKinsey, Aberdeen Group and Bersin (I will be reporting on my won research shortly).

The McKinsey report provides an update on last year's research and finds increased use of web 2.0 tools which are still being used more frequently for internal than for external purposes (internal applications include managing knowledge - 83%; fostering collaboration across company - 78%; enhancing culture - 74%; training - 71%; developing products and services - 67% and internal recruiting - 54%).


Continued at: http://blog.social-advantage.com/2008/08/mckinsey-building-web-20-enterprise.html

 

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Social Workers

 

I am quoted in an article on social networking published by the IOD's Director magazine, 'Social Workers' - see my HCM blog for details.

 

Friday, 25 July 2008

Witty's Number

 

According to Management Today, new GSK chief exec Andrew Witty has proposed that "instead of the existing seven large global centres, GSK’s hunt for new drugs should be tackled by many more, much smaller teams – a maximum of 80 scientists per group, in fact".

The rationale is apparently that:

"The new model is based on the assumption that smaller, more dispersed teams will naturally tend to pursue a broader portfolio of products. Each of them may be rather less lucrative than one of the old blockbusters – which are anyway getting much harder to find – but the damage caused by one of them failing will also be a lot less traumatic. Less of a roller-coaster, more of a gentle drive in the country."

That makes sense, although I think there's something about the smaller number too.

When I was an HR Director at Ernst & Young, we started to organise our audit teams into groups ('stables') of 50-80 too, in order to improve collaboration within teams.  A group of 80 would include up to 10 managers and we felt that this was about the maximum number of people who could work well together, and through them, bring the full group of about 80 people together into a cohesive team.

Dunbar's analysis may suggest we can network effectively with a slightly higher number of people that this, but I think for real, effective focus and team working, 80's about right.

 

Wednesday, 23 July 2008

Leadership pulse findings on Relational Capital

 

Relational capital

 

Theresa Welbourne at eepulse (see also Energize Engage) reports finding that relational capital (here defined as relationships with all stakeholders not just employees) is more important than human capital for building long-term competitive advantage in an organisation.


Continued at: http://blog.social-advantage.com/2008/07/leadership-pulse-findings-on-relational.html

 

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Monday, 21 July 2008

Collaborating for business performance

 

I've only just come across this research via Steve Roesler's All Things Workplace.

“Meetings Around the World: The Impact of Collaboration on Business Performance”, published recently by Microsoft, Verizon and Frost & Sullivan, measured companies' “collaborativeness” through an index consisting of the quality (the nature and extent of collaboration that allows people to work together as well as an organisation’s culture and processes that encourage teamwork) and capability (an organisation’s orientation, infrastructure and technologies) of collaboration.


Continued at: http://blog.social-advantage.com/2008/07/collaborating-for-business-performance.html

 

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Thursday, 10 July 2008

HR is the new Facebook

This article in the same edition of Harvard Business Review is quite interesting too:Why did we ever go into HR?:

In particular;

"HR is poised to become the Facebook of the modern corporation. Many knowledge-management initiatives have failed because employees weren’t inspired to use them. Yet the rise of social-networking sites points to a widespread desire to connect with others who share your goals and interests. HR is uniquely positioned to connect people—and therefore knowledge, expertise, and mentorship possibilities—across an organization. For instance, leadership-development program alumni can participate in annual reunions hosted by a firm’s top brass and serve as advisers to current program students. Follow-ups such as these—and the programs themselves—help build networks of people from disparate parts of the organization and with vastly different areas of expertise."

I think the examples are a bit week, but I agree with the sentiment, the general importance of social networking, and HR's key role in making this happen.

 

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Tuesday, 8 July 2008

Organisation structure design is dead!

This blog has recently been focusing on web / enterprise / HR 2.0 but the reason that I've called it 'The New Social Business' is that I want to focus much more widely on all the other non-technological factors and activities which are supporting and enabling major social changes in the workplace.

So I was interested in an article in this month's Harvard Business Review on Managing Corporate Social Networks (Adam Kleinbaum and Michael Tushman).


Continued at: http://blog.social-advantage.com/2008/07/organisation-structure-design-is-dead.html

 

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Wednesday, 2 July 2008

Web 2.0 in professional services / legal firms

After having discussed the main business impacts of operating in the networked world, today's session then went on to explore the use of web 2.0 to support the changes that are necessary.

A highlight of the conversation for me was a discussion on the importance of face-to-face communication and the need to use technology to optimise this:


Continued at: http://blog.social-advantage.com/2008/07/web-20-in-professional-services-legal.html

 

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Leading into the networked world in professional services / legal firms

This morning, I spoke at an event on the impact of the networked world in professional services (with a fairly heavy emphasis on legal firms) organised by Winmark’s network for firm managing partners, NetworkMP (as well as some representatives from their Marketing Director and IT Director networks.

The event was chaired by Phil Williams at Rocketseed.

We started with a presentation by Phil Walker, VP at Capgemini, who talked about he main trends impacting professional services. One of these is that everything and everyone is connected (although this only applies to developed economies – 60% of the world still needs to be linked in). Relationships within the connected world are increasingly important and need to be nurtured – this requires person-to-person interaction as well as via a computer. Capgemini have introduced ‘talk to me on Friday’ - in which people who are in the building are encouraged to talk to each other rather than sending each other an email – and which has led to other networking activities for example, coffee clubs.


Continued at: http://blog.social-advantage.com/2008/07/leading-into-networked-world-in.html

 

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