The CIPD have published a short, initial discussion document on 'HR's use of web 2.0 for strategic business impact' (disclosure: I bid for this work but didn't get it).
The report includes case studies provided by Pfizer, 3 government departments and T-Mobile.
I'm pleased to see that the CIPD recognises that web 2.0 provides 'the potential to change the way people interact and work' which 'offers HR a new way of making a significant contribution to an organisation's strategic and operational goals'.
However, I'm not sure the report offers much to help us do this (and to be fair, I don't think that's its objective either).
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